Please note this form is only monitored during regular business hours. For urgent matters please call one of the numbers below:

Call 911 for any Emergency situation.
For burn complaints, please contact Innisfil Fire.   705-456-2318
For water or sewer emergencies, call South Simcoe Police, who will dispatch on-call assistance.   705-436-2141
For urgent bylaw issues, call 705-436-3710, press 5 and leave a message for bylaw officers.   705-436-3710

1. Select the problem location.

If you're at the problem location click Use Location to use your device location. If you're not, click on the map where the problem is located.
Please ensure the location chosen is where the problem is located.

2. Select type of observation.


3. Attach photos or videos.


4. Add a description.


5. Enter email to receive updates. (Required)


Personal information collected is pursuant to the Municipal Freedom of Information and Protection of Privacy Act, R.S.O. 1990, Chapter M.56, as amended, and will be used to process the public’s observations and provide follow up if required. Questions about this collection should be directed to Customer Service, Town of Innisfil, 2101 Innisfil Beach Road, Innisfil ON, L9S 1A1. Telephone: 705-436-3710.